Administration Manager

About the role

The Hong Kong Institute of Bankers is seeking an Administration Manager to oversee day‑to‑day office administration, facilities management, procurement and workplace services. The role demands a hands‑on leader who can ensure smooth operations, coordinate vendors and support institute‑wide events.

Key responsibilities

• Manage all administration functions, including office logistics, meeting coordination and off‑site event support.
• Oversee procurement processes, prepare purchase documents, liaise with vendors and monitor contract performance.
• Coordinate maintenance, repairs, renovations and relocation projects for office premises and equipment.
• Prepare and monitor administrative budgets, process invoices, track expenditures and support cost‑control initiatives.
• Draft, review and maintain administrative policies, procedures and guidelines to ensure compliance and governance.
• Drive digitalisation of administrative workflows and identify process‑improvement opportunities.
• Collaborate with department heads, internal stakeholders and external service providers to resolve operational issues.
• Provide guidance to junior administration staff and contribute to strategic and ad‑hoc projects.

Required profile

• Degree holder or above in Business Administration, Facilities Management, Operations Management or a related discipline.
• Minimum 10 years progressive experience in administration or operations management, including hands‑on office administration, facilities management, procurement and vendor management.

Required skills