Brand Representative – Hysan Place

About the role

Brand Representatives bring the store experience to life by engaging customers with genuine care, representing the brand authentically, and creating a welcoming environment. This position is ideal for individuals who enjoy connecting with shoppers, helping them find what they need, and keeping the store looking its best.

Key responsibilities

• Provide warm, attentive service, initiate conversations naturally, and offer product support and styling guidance across all categories.
• Support product replenishment and maintain a clean, organized, and visually consistent sales floor, including folding, hanging, sizing, and meeting presentation standards.
• Accurately process purchases, returns, and exchanges at the cash wrap while delivering a friendly checkout experience.
• Assist with omni‑channel orders by handling Save the Sale transactions, fulfilling In‑Store Pick‑Up requests, and packaging ship‑from‑store orders.

Required profile

• Enjoys connecting with customers and assisting them in finding products.
• Committed to maintaining a well‑presented store environment.
• Shows genuine care for the brand and its customers.

Required skills