Business Development Manager – Retail & Conglomerates

About the role

The Business Development Manager will drive growth of Alibaba Cloud solutions within the retail and conglomerate sectors in Hong Kong. You will build trusted relationships, uncover technical needs, and position Alibaba Cloud as the preferred partner.

Key responsibilities

• Identify and engage key decision‑makers in target accounts, understand their business plans and technical environments, and develop long‑term relationships.
• Explain the value of Alibaba Cloud products such as Apsara Stack, AI/Intelligent Computing Service and other portfolio offerings, highlighting competitive advantages.
• Lead the sales cycle from opportunity creation through negotiation, using tailored proposals and effective influence techniques to secure commitments.
• Provide full lifecycle support, coordinate internal resources, and resolve product usage issues to ensure successful project delivery.
• Feed customer feedback into internal product and process improvements to enhance the overall experience.

Required profile

• Bachelor’s degree in business, technology or a related field.
• 10+ years of technology‑focused business development or sales experience, preferably in cloud services.
• Proven record of territory growth and quota attainment.
• Strong communication skills and ability to work collaboratively across teams.

Required skills

• Alibaba Cloud platform knowledge.
• Apsara Stack.
• AI/Intelligent Computing Service.