Executive Secretary – Membership & Customer Excellence

About the role

The Hong Kong Jockey Club’s Membership & Customer Excellence Division is seeking a proactive Executive Secretary to support senior managers across multiple departments. This role ensures smooth daily operations, facilitates effective communication, and contributes to the delivery of world‑class experiences for members and customers.

Key responsibilities

• Provide comprehensive administrative and secretarial support to department heads and teams.
• Prioritise and arrange internal and external meetings, travel itineraries, and bookings for executives.
• Handle incoming and outgoing correspondence, assess importance, and forward appropriately.
• Compile and prepare documents such as reports, meeting papers, agendas, and presentations.
• Assist in preparing and monitoring departmental budgets and expenses.
• Organise meetings, conferences, and workshops, and record minutes and action items.

Required profile

• Tertiary education or degree in Business Administration, Secretarial Studies, or related fields (preferred).
• 5–8 years of relevant experience in operations, administration, or secretarial support, preferably within large organisations.
• Strong organisational abilities, attention to detail, and excellent written and verbal communication skills.
• Demonstrated ability to collaborate effectively with senior stakeholders.

Required skills

• Proficiency with standard office software (e.g., word processing, spreadsheets, presentation tools).

What we offer

• Competitive salary and benefits package.
• Dynamic working environment with opportunities for professional development.
• Chance to contribute to a prestigious organisation that creates social and economic value.