Front Office Receptionist

About the role

We are looking for a professional Front Office Receptionist to be the first point of contact for visitors and callers, while also providing essential HR and administrative support. The role combines front‑desk duties with HR shared‑service tasks in a fast‑paced environment.

Key responsibilities

• Manage front‑desk operations: greet visitors, answer calls, arrange meeting rooms and maintain a polished reception area.
• Coordinate internal meetings, company events, courier services, travel arrangements, vehicle bookings, office supplies, pantry inventory and facility maintenance.
• Support daily office administration including invoice processing, petty‑cash handling, reporting and other routine tasks.
• Provide HR SSC assistance: onboarding and off‑boarding administration, personnel documentation, HR records maintenance, employment letters and employee data management.
• Handle employment visa and work‑permit applications, renewals and cancellations, liaising with government authorities and external service providers.
• Assist HR operations by coordinating employee benefits, maintaining HR systems and contributing to HR‑related projects and process improvements.
• Perform additional administrative and HR duties as assigned.

Required profile

• Diploma or higher qualification.
• 3–8 years of experience in administration, reception, office management, HR shared‑service or related functions.
• Proven experience in visa and work‑permit administration; experience in financial services, fintech or crypto is a plus.
• Fluent in written and spoken English, Cantonese and Mandarin.
• Strong organizational, communication and multitasking abilities with a customer‑service mindset.
• Detail‑oriented, trustworthy and able to handle confidential information.
• Self‑motivated and able to thrive in a fast‑paced environment.

Required skills

• Microsoft Office suite (Word, Excel, Outlook).

What we offer

• Opportunity to work in a dynamic, multicultural team.
• Exposure to both front‑office and HR functions.
• Professional development and use of AI tools to improve efficiency.