Inside Sales Representative – Commercial

About the role

The Inside Sales Representative – Commercial will generate new business opportunities and nurture leads for Lenovo PCCW Solutions. Working closely with the sales team, you will engage prospects through phone, email, social platforms and digital tools to understand their needs and position appropriate technology solutions.

Key responsibilities

• Qualify sales opportunities by identifying customer pain points, buying intent and requirements.
• Schedule events, appointments, demos or meetings for the sales team.
• Ensure smooth hand‑over of qualified leads to sales managers.
• Support pre‑ and post‑sales contract management, including business enablement tasks such as bank guarantee facilitation.
• Maintain accurate records of outreach activities and lead status.

Required profile

• Bachelor’s degree in Business, Marketing, Communications or a related field.
• 1–3 years of experience in inside sales, telemarketing, lead generation or customer engagement (fresh graduates with strong communication skills are also considered).
• Experience in B2B sales, IT services, SaaS or technology solutions is a plus.
• High level of customer focus and ability to build quick rapport.

Required skills

• Strong proficiency in Microsoft Excel.
• Strong proficiency in Microsoft PowerPoint.