Senior Risk & Safety Officer

About the role

The Senior Risk & Safety Officer will safeguard guests, team members, visitors and assets at Nina Hotel Tsuen Wan West. This role combines proactive monitoring, patrols, incident prevention, access control and emergency response to maintain a secure, safe and compliant hotel environment.

Key responsibilities

• Maintain accurate visitor and vehicle registration records and ensure proper hand‑over documentation.
• Verify identification of visitors, delivery personnel and contractors, and manage gate‑pass procedures for outgoing goods.
• Conduct bag checks for staff and external contractors, reporting any suspicious items.
• Keep fire exits, stairwells, corridors and entrances clear of obstructions and report any hazards.
• Perform regular patrols of hotel premises and perimeter, checking doors, locks and CCTV feeds.
• Monitor public areas for cleanliness, safety hazards, damage, graffiti or unauthorized loitering.
• Inspect fire equipment, panic alarms, lift intercoms and first‑aid boxes on a bi‑weekly or monthly basis.
• Coordinate with Human Resources for staff locker checks and participate in fire evacuation drills.
• Report any signs of fire, damage to guest or hotel property, and suspicious activities promptly.

Required profile

• Proven experience in hotel or facility security and safety operations.
• Ability to follow supervisors’ instructions and document all incidents accurately.
• Strong attention to detail for record‑keeping, visitor registration and gate‑pass management.
• Physical capability to conduct regular patrols and bag checks.
• Excellent communication skills to liaise with department heads and emergency services.

Required skills

• CCTV monitoring
• Access control system operation
• Fire safety equipment inspection
• Bag check procedures
• Visitor registration system