Specialist, Business Management Support, Consumer Banking (VP)

About the role

DBS Consumer Banking Group, described as the leading bank in Asia, is looking for a Specialist, Business Management Support (VP level) to support its Wealth business. The role covers policies, processes and documentation for consumer banking products such as investments and insurance, with the office located in One Island East.

Key responsibilities

• Establish and enhance policies, procedures and guidelines for CBG Wealth business operations and consumer products so that regulatory and corporate requirements are met.
• Regularly review end-to-end processes, identify areas for improvement and ensure controls and documentation are in place.
• Support business initiatives, including the launch of new products and services, ensuring robust, efficient processes and adequate operational risk management.
• Prepare and maintain documentation that protects the interests of both the Bank and its customers.
• Manage operation processes and procedures for the Wealth business, covering investment and insurance under Consumer Banking Group in Hong Kong and Macau.
• Coordinate with stakeholders to ensure policies and procedures comply with group guidelines and regulatory requirements.

Required profile

• Degree holder in a related discipline.
• Minimum 8 years of relevant experience, preferably in transformation or project management.
• Knowledge of general banking products and services and related regulations.
• Excellent communication and interpersonal skills.
• Good command of written and spoken English and Chinese.

The schedule is regular, the employee status is full time, and the job is listed under the COO Office / Business Management & Support schedule.