Key Account Manager

About the role

As a Key Account Manager you will take ownership of strategic customer relationships from day one, driving growth and long‑term partnership. You will become the trusted business advisor for your accounts, leveraging deep product and market knowledge to propose solutions that meet client objectives.

Key responsibilities

• Act as the primary brand and category expert for assigned customers, providing strategic guidance.
• Develop, sell, implement and evaluate business plans that achieve or exceed financial targets.
• Collaborate with cross‑functional teams (Marketing, Finance, Logistics, Operations) to shape strategies and execution plans.
• Manage distribution, pricing, shelving and merchandising to optimise market presence.
• Translate business plans into compelling selling stories for customers.
• Analyse raw data, use analytical tools and integrate data systems to generate actionable insights.
• Contribute to retailer category strategy and maintain productive relationships with key contacts.

Required profile

• 2‑4 years of experience in sales, key account management, trade or brand marketing within FMCG or retail.
• Strong critical‑thinking and problem‑solving abilities.
• Excellent communication and collaboration skills.
• Visionary, strategic and courageous leadership mindset.

Required skills

• Proficiency in English, Cantonese and Mandarin.