银行热线服务主任(五天工作,年假14天)
Epro Telecom Services Limited · RAS Hong Kong
Job description
职位概况
易寶通訊招聘银行热线服务主任,负责接听客户查询及投诉热线,提供专业解答。工作时间为每周五天,享有14天带薪年假。
主要职责
- 接听并处理银行客户的电话查询与投诉。
- 向客户解释银行产品及相关业务。
- 记录通话内容,确保信息准确传递。
任职要求
- 具备高级文凭或以上学历。
- 流利的粤语、英语及普通话沟通能力。
- 熟悉中、英文办公软件操作。
- 具备中文打字能力(速成、仓颉或拼音)。
- 有相关客服经验者优先。
必备技能
- MS Word
- Excel
我们提供
- 月薪19,000港币(含夜班津贴)。
- 固定五天工作制,9小时/天(含1小时午餐)。
- 夜班津贴3000港币/月。
- 完善的培训与职业发展机会。
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Published 1 month ago
Expires 4 weeks from now
41 views · 0 interested
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Epro Telecom Services Limited
RAS Hong Kong
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