Account Manager – Wholesale & B2B

About the role

As an Account Manager you will drive the growth of Rituals’ wholesale and B2B business in Hong Kong. You will manage key partners, develop new business opportunities and ensure strong execution across sales planning, account management and partner relationship management.

Key responsibilities

• Develop and execute sales plans to grow wholesale and B2B channels in Hong Kong, with potential expansion to Macau and Taiwan.
• Manage sales forecasts, budgets, targets and performance tracking.
• Monitor market trends, competitor activity and business performance to identify growth opportunities.
• Manage and grow key wholesale accounts and B2B opportunities, including corporate gifting and hospitality partnerships.
• Build strong relationships with partners through regular communication, business reviews and follow‑up.
• Prepare commercial proposals, product recommendations and tailored solutions for partners.
• Identify new channels and partnership opportunities that support brand growth.
• Coordinate with Marketing, Retail and Supply Chain teams on launches, campaigns, order fulfilment and partner activations.

Required profile

• Bachelor’s degree.
• Minimum 5 years of sales, key account management, wholesale or B2B business development experience, preferably in beauty, luxury, lifestyle, FMCG or retail.
• Strong commercial sense with experience in sales planning, forecasting, account management and execution.
• Excellent negotiation, communication and presentation skills.
• Hands‑on, proactive and comfortable working in a fast‑paced environment.
• Fluent in English and Chinese; Cantonese is essential and Mandarin is an advantage.

Required skills

• Proficiency in Microsoft Excel.
• Proficiency in Microsoft PowerPoint.