Receptionist – Front Desk & Guest Services

About the role

As a Receptionist at Jebsen, you will be the first point of contact for guests, visitors, and callers, ensuring a professional and welcoming environment. You will manage the front‑desk operations, coordinate meeting room logistics, and support day‑to‑day office administration.

Key responsibilities

• Operate the reception desk during business hours, greeting and registering guests, and escorting them to meeting rooms or waiting areas.
• Handle incoming calls, directing them to the appropriate staff using a multi‑line telephone system.
• Coordinate bar area and meeting‑room reservations, including setup and equipment needs.
• Monitor visitor access, maintain security awareness, and work with security staff to ensure coverage.
• Manage company car bookings, courier orders, and related reporting.
• Keep reception and common areas clean, tidy, and presentable.
• Provide general office administration such as document filing, updating, and logistics support for company events.

Required profile

• Diploma holder or higher.
• Minimum 1 year of customer‑service experience.
• Fluent spoken English and Chinese (Cantonese and Mandarin).
• Outgoing personality with strong interpersonal and communication skills.
• Well‑organized, able to prioritize tasks sensibly.
• Polite, helpful, and professional demeanor, especially with difficult customers.

Required skills

• Proficiency with multi‑line telephone systems.
• General PC literacy.