Senior System Consultant

About the role

We are looking for a Senior System Consultant to join our IT team and support the implementation, documentation, and ongoing operation of our technical infrastructure. You will act as a key point of contact for daily support requests, vendor liaison, and on‑call duties.

Key responsibilities

• Participate in project implementation and create comprehensive documentation.
• Provide technical support via phone and email, handling day‑to‑day enquiries.
• Review and update system documents for operational continuity.
• Develop, maintain, and support servers, networking devices, and hardware/software components.
• Liaise with vendors and other IT professionals to resolve issues.
• Deliver on‑call support as required by project schedules.

Required profile

• High Diploma or Degree in Computer Science, IT or related field.
• 3–5 years of experience in infrastructure, network, and end‑user support.
• Strong problem‑solving skills and ability to work under pressure.
• Excellent communication in English and Chinese, both spoken and written.
• Self‑motivated team player with a proactive attitude.

Required skills

• Linux and AIX server administration.
• Virtualization platforms: VMware, Hyper‑V, ZStack.
• Network communications knowledge: protocols, switching, routing.
• Experience with IBM and HP hardware support.
• Cloud certifications or experience: Azure, AWS.
• Basic scripting: shell scripts, Python, PowerShell.