System Administrator / IT Support Engineer

About the role

We are looking for a System Administrator / IT Support Engineer to manage our IT infrastructure, ensure reliable network connectivity, and provide day‑to‑day technical assistance to employees.

Key responsibilities

• Procure, track, and distribute IT equipment such as laptops, monitors and peripherals.
• Maintain an up‑to‑date IT asset inventory, including serial numbers, status and ownership.
• Plan and execute hardware upgrades and replacements.
• Ensure stable network and internet connectivity, configure and support Wi‑Fi, routers and switches.
• Monitor, diagnose and resolve network incidents.
• Provide first‑line help‑desk support, troubleshooting hardware and software issues.
• Manage onboarding and off‑boarding processes, including access setup and equipment issuance/return.
• Install and configure operating systems (macOS, Windows) and workplace applications.
• Administer software licenses and services such as Google Workspace, Slack and Miro.
• Configure access rights, groups and security policies, and document procedures.
• Automate routine tasks to improve IT processes.

Required profile

• Proven experience as a System Administrator, IT Support or IT Administrator.
• Hands‑on experience in user support and technical troubleshooting.
• Experience managing macOS and Windows environments.
• Familiarity with Google Workspace, Slack, Miro or similar collaboration tools.
• Basic understanding of LAN, Wi‑Fi and routing concepts.
• English proficiency at A2‑B1 level.
• Nice‑to‑have: automation experience, MDM knowledge and basic information‑security awareness.

Required skills

• macOS
• Windows
• Google Workspace
• Slack
• Miro
• LAN
• Wi‑Fi
• Routing
• Routers
• Switches

What we offer

• Hybrid work model: office presence with up to two remote days per month.
• Flexible start of the working day.
• Private health insurance for employee and family.
• Lunch compensation or office catering.
• Corporate sports teams and active‑recreation programs.
• Official employment with birthday bonus and child‑birth financial support.
• Paid external training and access to a corporate online library.
• Regular corporate events and team‑building activities.