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Brand Representative – Festival Walk

Abercrombie & Fitch Co. · Kowloon Tong

🇬🇧 English

Job description

About the role

As a Brand Representative at the Festival Walk location, you will bring the Abercrombie & Fitch store experience to life. You will engage customers with genuine care, help them find the right products, and maintain a welcoming, well‑presented environment.

Key responsibilities

  • Provide warm, attentive service, anticipate customer needs, and offer styling guidance across product categories.
  • Support product replenishment, keep the sales floor clean, organized, and visually consistent.
  • Accurately process purchases, returns, and exchanges at the cash wrap, ensuring a friendly checkout experience.
  • Assist with omni‑channel orders, including Save the Sale, In‑Store Pick‑Up, and ship‑from‑store packaging.

Required profile

  • Enthusiastic about connecting with customers and delivering excellent service.
  • Detail‑oriented with a strong sense of visual merchandising standards.
  • Able to work efficiently in a fast‑paced retail environment.

Required skills

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    Published 2 months ago

    38 views · 0 interested

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    Abercrombie & Fitch Co.

    Kowloon Tong