Business Impact Manager

About the role

Oliver Wyman, a Marsh business, is hiring a Business Impact Manager for its Asia Pacific Business Impact Team (APR BIT). The role supports regional business priorities and growth, primarily helping regional Practice Leaders with business development and internal management, and driving global and regional processes, compliance and best practices. It covers the Financial Services practices of Banking & Financial Services and Insurance and Asset Management.

Key responsibilities

• Practice management: act as central contact for practice staff, partners, affiliated consultants and specialists, and support departments and EAs in managing the practice
• Track actions, follow up on tasks and ad-hoc initiatives, and liaise with partners and support teams on compliance and best practice (e.g. MIS support, partner objectives)
• Support the practice head with communications, materials and reporting for regional and global meetings, and coordinate special projects aligned to strategic priorities
• Plan and run internal practice meetings, set agendas and prepare materials, and manage the practice to-do list
• Work with Finance, KM and Talent Analytics to develop MIS, and with the market team to track investment budgets, investments and returns
• Commercial effectiveness: support client and business development needs, work with the Asia BD Manager on pipeline and won/lost analysis, and drive the market key client account management strategy
• Manage RFP processes and support client requests across Legal, IT, Finance and Inclusion & Diversity
• Represent the practice in the APR BIT, champion regional and global best practice, and support roll-out of processes such as the annual Key Clients review and partner year-end process
• Work with the events team on the practice social calendar and keep an informal pulse on sentiment

Required profile

• 7+ years of experience in a consulting or professional services firm, ideally in financial services
• Background in strategic project management, with high-level stakeholder management and team leadership
• Ability to manage a varied workload with conflicting priorities, meet deadlines and handle confidential, business-critical matters
• Experience making business presentations and dealing with challenging, senior stakeholders

Required skills

• Exceptional communication and organizational skills
• Ownership mentality, strong client service focus and attention to detail
• Sense of urgency, good decision-making under pressure and execution focus
• Collaborative, adaptable problem solver