Sales Associate

About the role

As a Sales Associate you will act as an ambassador for the Maison, delivering a unique and memorable client experience before, during and after each sale. You will be responsible for meeting sales targets, expanding your client portfolio and supporting daily boutique operations.

Key responsibilities

• Provide an exceptional client experience throughout the sales process, from greeting to post‑sale follow‑up.
• Master each step of the sale – welcome, discovery, persuasion, closing and client development.
• Adapt your approach to each client’s motivations and needs, handling negotiations and objections with confidence.
• Promote the Maison’s passion, values and heritage to clients.
• Serve as the primary contact for clients requiring after‑sales care.
• Achieve both quantitative and qualitative boutique targets.
• Build strong client relationships, foster loyalty and execute targeted CRM actions.
• Participate in client events and act as a brand ambassador.
• Follow all group, Maison and boutique policies, assist with inventories, opening/closing procedures and visual merchandising implementation.
• Support special projects as requested.

Required profile

• Strong interpersonal and communication skills.
• Proven sales abilities and solid product knowledge.
• Client‑centric mindset with the ability to understand and anticipate needs.
• Team spirit and willingness to collaborate with colleagues.

Required skills