Senior Associate – Clients & Markets (Business Analyst)

About the role

We are seeking a proactive and detail‑oriented Senior Associate to support the management and execution of strategic client programs and account‑management initiatives across Assurance, Tax, Consulting and Deals. The role works closely with senior stakeholders, providing analysis, reporting and coordination to drive revenue growth and client satisfaction.

Key responsibilities

• Support delivery and execution of strategic client programs, coordinating with account teams, lead partners and drivers to monitor progress and follow up on action items.
• Track program milestones, deadlines and key deliverables, ensuring timely completion.
• Prepare regular management reports, dashboards and presentations, conduct revenue analysis, account segmentation and performance tracking.
• Consolidate data from multiple sources, perform extraction, validation and reconciliation, and provide actionable business insights.
• Assist account teams in maintaining account plans, monitoring completion status and identifying growth and cross‑service collaboration opportunities.
• Liaise with partners, directors, managers and regional teams to coordinate meetings, workshops, training sessions and program communications.
• Identify opportunities to improve reporting efficiency and program operations, developing templates and best‑practice guidance.

Required profile

• Bachelor’s degree in Accounting, Finance, Business Administration or related field.
• CPA qualification or working towards it preferred.
• Approximately three years of experience in accounting, audit, financial analysis, business operations, project coordination or program management.
• Experience in a professional services environment is an advantage.

Required skills

• Strong analytical and numerical abilities.
• Advanced proficiency in Microsoft Excel and PowerPoint.
• Familiarity with Salesforce, Power BI or other CRM systems.
• Excellent communication and stakeholder‑management skills.
• Highly organized with attention to detail and ability to manage multiple priorities independently.