Senior Manager, Critical Engineering Operations

About the role

JLL is hiring a Senior Manager, Critical Engineering Operations, to join its facilities management team as a Critical Facilities Engineer. The role reviews and assesses project managers' approaches to critical facility works so that disruptions to banking operations are minimised. It provides expertise in logistics, operations and techniques to ensure the design, resiliency and efficient functioning of critical infrastructure supporting IT projects, and advises project managers on integrating project schedules into existing operational environments while keeping high availability, reliability and resilience.

Key responsibilities

• Evaluate project managers' approaches to works, including logistics, operations and techniques, to minimise impact on banking operations and ensure compliance with industry best practice.
• Identify risks associated with project implementations affecting critical facilities and develop mitigation strategies to minimise interruptions to business operations.
• Collaborate with project teams, facilities managers and BCIM professionals to integrate CFE projects into existing critical infrastructure, optimising resource use and minimising disruption.
• Incorporate resiliency considerations, redundancy measures and failover mechanisms into project designs.
• Provide technical guidance and cost estimates for critical infrastructure upgrades or replacements during budgeting, and give life-cycle and maintenance strategy advice.
• Ensure compliance with regulatory requirements, industry standards and internal policies, and maintain accurate documentation of design specifications, maintenance procedures and incident reports.
• Oversee vendors and contractors to ensure timely delivery while maintaining quality, safety and resilience standards.

Required profile

• Bachelor's degree in electrical or mechanical engineering or a related field; Registered Engineer is a plus.
• Proven experience as a Critical Facilities Engineer, with project management expertise in the banking industry.
• Thorough knowledge of critical facility infrastructure, including data centres, power distribution, HVAC systems, UPS systems and environmental monitoring.
• Familiarity with design standards, resilience principles and best practices for critical facility operations in a banking environment.
• Team player with a proven track record of collaboration and the confidence to challenge others when problems arise.

The position is on-site in Hong Kong, SAR, China. Candidates who do not meet all requirements are encouraged to apply.