Senior Technician, Keys & Security Systems

About the role

Disney is looking for a detail-oriented, technically strong Senior Technician, Keys & Security Systems to support the safe and secure operation of its resort facilities on Lantau Island. The role covers Master Key (MK) systems, key control, mechanical security hardware, and supports audits and compliance activities. It is a full-time position within the Operations - Experience segment.

Key responsibilities

• Design, review and maintain Master Key hierarchies for new and existing facilities
• Oversee rekeying programmes, lock maintenance and the issuance and replacement of master keys
• Lead Master Key compliance audits, identify gaps and implement corrective actions
• Inspect mechanical locking hardware and Electronic Access Control Systems (EACS) to find and fix security vulnerabilities
• Work with Project Managers to review security hardware specifications against approved ironmongery schedules
• Support the Risk and Compliance team administratively and logistically as required
• Respond to key-related operational issues and provide timely solutions

Required profile

• Secondary education or above
• Key Master Certificate (required)
• At least 3 years of relevant experience in lock systems, key control or security hardware, preferably in large facilities, hospitality or institutional settings
• Ability to work independently while following security policies and procedures
• Good communication skills and ability to work with multiple internal stakeholders

Required skills

• Solid technical knowledge of Master Key systems and mechanical locking hardware
• Experience with rekeying, lock maintenance and access control operations
• Problem-solving skills and attention to detail
• Proactive approach to regular checks and preventive maintenance