Account Handler

About the role

Join Marsh's Health & Benefits team in Hong Kong to provide operational and analytical support to the employee benefits consulting and broking team. This hybrid position requires at least three days a week in the office.

Key responsibilities

• Support day‑to‑day service delivery for assigned clients, coordinating requests, follow‑ups and documentation with internal stakeholders.
• Assist with annual renewal activities, prepare renewal reports, track inputs and coordinate quotation, placement and billing processes.
• Collect, clean and analyse benefits data (claims, utilization, census) and produce clear summaries and insights for management.
• Validate information accuracy, maintain proper filing and version control, and support moderately complex claim matters.

Required profile

• Bachelor’s degree in Management, Finance, Accounting, Behavioral or related discipline.
• 2+ years of experience in the insurance industry (preferred).
• Strong attention to detail, ability to manage multiple deadlines and priorities.

Required skills

• Advanced Excel skills including pivot tables, data cleaning, reconciliation and basic charting.
• Analytical ability to interpret claims, utilization and census data and translate findings into client‑ready summaries.