Assistant Training Manager / Senior Trainer - Luxury Jewellery

About the role

We are seeking a dynamic Training Expert to lead the development and delivery of training programmes for a luxury jewellery brand’s front‑line staff. The role involves identifying training needs, creating strategies, and ensuring all training materials are accurate and market‑specific.

Key responsibilities

• Identify training needs across the retail network and develop aligned training strategies.
• Design, build and deliver comprehensive training programmes for front‑line staff.
• Create and maintain training tools, ensuring materials are correct and translated for each market.
• Coordinate training requirements with headquarters and global teams.
• Control and monitor the training budget.
• Support ad‑hoc projects and initiatives as required.

Required profile

• Bachelor’s degree.
• Minimum 5 years of retail training experience, preferably in the jewellery sector.
• Strong understanding of the luxury fashion industry.
• Excellent leadership and coaching abilities.
• Ability to work under pressure, self‑motivated and detail‑oriented.
• Fluent in English and Chinese.
• Professional gemological certification (e.g., GIA Graduate Gemologist) is a plus.

Required skills

• Training programme design and delivery.
• Budget management.
• Multilingual material preparation (English and Chinese).