Assistant Manager, Hong Kong Store

About the role

Abercrombie & Fitch is hiring an Assistant Manager for a Hong Kong store. The role combines business strategy, operations, creativity and people management: driving sales through analysis and customer service, overseeing daily store operations, and leading the team from recruitment and training to engagement and development. It is built on a promote-from-within philosophy.

Key responsibilities

• Perform opening and closing routines
• Supervise the sales floor and stockroom, ensuring excellent customer service and smooth operations
• Handle staffing, scheduling, payroll and train and develop non-management staff
• Demonstrate product knowledge and brand awareness while driving sales
• Build and maintain visual displays and analyze reporting to inform decisions
• Protect store assets, run inventory control and operate register and point-of-sale systems
• Fulfill omnichannel orders and represent the brand

Required profile

• Bachelor's degree
• Strong customer focus and knowledge of current fashion trends
• Strong communication, interpersonal and coaching skills, and ability to build teams
• Ability to balance multiple tasks, stay detail-oriented and thrive in a fast-paced environment

What we offer

• 13th-month bonus and monthly sale incentive bonus, subject to eligibility
• Medical and dental insurance and generous paid time off
• Paid volunteer day per year and merchandise discount across all brands
• Leadership training, development and career advancement opportunities