System Engineer

About the role

Spin Master is seeking a proactive System Engineer to join its IT team. You will be responsible for installing, configuring and maintaining a wide range of hardware and software assets, ensuring reliable network connectivity and providing timely technical support to end‑users across the organization.

Key responsibilities

• Install, configure and troubleshoot servers, desktops, laptops, printers, scanners, video‑conference equipment and mobile devices.
• Support LAN, WAN and wireless networks, including configuration of routers, switches and firewalls.
• Diagnose and resolve hardware, software and network incidents, providing step‑by‑step guidance to users.
• Document tickets, maintain hardware/software inventory and generate performance reports.
• Collaborate with IT colleagues on complex issues and contribute to ongoing infrastructure projects.
• Stay current with emerging technologies and share knowledge within the team.

Required profile

• Bachelor’s degree in Computer Science, Information Technology or a related field.
• At least 3 years of experience in enterprise system administration and network management.
• Relevant certifications (e.g., MCP, MCDST, MCSE, CCNA) are a plus.
• Experience using a ticketing platform such as ServiceNow.
• Ability to work independently and as part of a global team.

Required skills

• Hardware installation and software configuration.
• LAN, WAN and wireless networking.
• Routers, switches and firewall configuration.
• ServiceNow ticketing system.
• MCP, MCDST, MCSE, CCNA certifications (preferred).