Assistant Quality Manager – Consumer Electronics

About the role

We are seeking an experienced Assistant Quality Manager to lead and support quality initiatives across our consumer electronics and electronic toys portfolio. The role involves close collaboration with factories, regional teams, and customers to ensure product safety, reliability, and compliance.

Key responsibilities

• Establish, maintain, and monitor quality management systems for product, manufacturing, customer, and supplier quality.
• Manage customer incident cases, fulfill audit requirements, and act as the primary liaison for customer quality expectations.
• Lead assigned quality projects, drive problem‑solving processes, and present actionable solutions to internal and external stakeholders.
• Align project deliverables, track progress, and prepare presentations for both internal teams and customers.
• Identify gaps and opportunities to improve technical audits, inspections, and lab‑testing processes across multiple categories and regions.
• Travel frequently to the China factory (≈60%) and occasionally to the Penang plant for project transfers.

Required profile

• Minimum 5 years of quality assurance experience in a sizable electronics consumer‑product or electronic‑toys environment.
• At least 3 years in a managerial or lead role.
• Strong analytical, problem‑solving, and process‑oriented mindset.
• Self‑starter who anticipates issues and implements preventive actions.
• Excellent collaboration skills with regional and headquarters teams.

Required skills

• Technical knowledge of electronic consumer products and factory production processes.
• Familiarity with international toy safety requirements (physical, chemical, and electrical).