Service Sales - Technical Bid Manager

About the role

HITACHI ENERGY HONG KONG LIMITED is looking for a Service Sales professional to act as a technical bid manager and project pipeline owner. The role covers analysing customer RFQs, defining solution strategies, calculating bidding prices, maintaining accurate forecasts in SFDC and handing over signed contracts to the execution team. It is a full-time position based in Hong Kong.

Key responsibilities

• Visit customers regularly to develop service project opportunities in the Hong Kong/Macau area, such as extensions, retrofits and strategic spare parts, and support customers and gather their feedback.
• Receive RFQs from end or internal customers, register them in SFDC, assess them and distribute support tasks to the technical and commercial support teams.
• Maintain and update the service project pipeline in SFDC and improve forecast accuracy.
• Analyse RFQs, initiate risk reviews where needed, define technical solutions, collect technical documents and cost information, and prepare technical proposals.
• Calculate bidding and sales prices, define the price strategy, prepare bidding documents and follow up negotiations.
• Sign the contract, register it in SAP with the commercial team and hand it over to the project execution team, supporting the project manager with customer communication.
• Analyse market trends, prepare and implement a business development plan and support regional marketing events.
• Use digital tools and data to support customer interactions and service execution, and comply with external and internal regulations.

Required profile

• Bachelor's degree or above; mechanical or electrical engineering preferred.
• Over five years of sales or sales support experience.
• Good knowledge of T&D products such as GIS, GCB, AIS and transformers.
• Fluent English in reading, writing and speaking; Cantonese preferred.
• Good communication, presentation and customer orientation, and a willingness to learn.

Required skills

• Sales and technical proposal preparation
• Bidding and pricing
• SFDC and SAP
• Digital tools and data fluency

What we offer

• Five-day work week and bank holidays
• Life insurance, medical insurance (hospitalisation and outpatient, including family) and dental check-ups
• Double pay and incentive plan
• Miscellaneous fringe benefits and flexible working (subject to role)