About the role Hang Seng Bank’s Customer Contact Centre is seeking a Senior Loans Sales Officer to drive the sales of consumer loan products through telemarketing. You will work in a high‑performing c...

About the role The Personal Banking Executive – Premier Relationship role is based in Hong Kong and focuses on serving top‑tier customers through inbound calls and digital channels. You will provide h...

职位概况 易寶通訊招聘銀行客戶服務主任，负责接听客户查询及投诉热线，提供专业的银行产品解答与服务。 主要职责 接听并处理银行电话客户的查询与投诉。 向客户解答银行产品相关问题。 记录并跟进客户需求，确保服...

About the role The Director, Complaints and Advice leads the Council’s public enquiry operations, overseeing the Hotline and Consumer Council Service Centre. This senior role ensures consistent servic...

About the role The Service Advisor II will be the primary point of contact for AIA customers, handling enquiries and complaints across underwriting, policy owner service and claims. You will work clos...

About the role Bupa Global is looking for a Service Relationship Agent to join its Hong Kong team. You will be the primary point of contact for members, handling pre‑authorisation requests and a wide...

About the role The Membership Services Department of the Hong Kong Jockey Club is seeking a proactive Membership Services Assistant to operate the 7‑day Members Services Hotline. This temporary, one‑y...

About the role We are looking for a bilingual Call Center Representative who can fluently speak Cantonese, Mandarin and English. This fully remote position supports patients across the United States b...

About the role As a Client Care Advisor at CHANEL, you will be the first point of contact for clients seeking assistance, ensuring every interaction reflects the brand’s luxury standards. You will wor...

About the role We are looking for bilingual speakers of Cantonese and English to join a paid training program that leads to a full‑time remote interpreting position. No prior interpreting experience i...

职位概况 WeLab Bank招聘高级客户服务主任，负责银行电话客服中心的客户咨询与投诉处理，提供专业的产品解答与优质服务。 主要职责 通过电话、电子邮件受理客户查询及投诉。 解答客户关于银行产品与服务的各类问题。...

职位概况 负责为司机伙伴提供线上、电话及面对面支持，协助其完成入职流程并熟练使用应用程序，提升司机满意度。 主要职责 通过虚拟、电话或现场方式帮助司机完成入职并使用App。 处理复杂的来电或外拨问题，提供高...

About the role The Customer Service Officer will support daily operations at our walk‑in service centres and handle customer enquiries, ensuring a high standard of service for both internal and extern...

About the role As a Regional Customer Service Advisor for Bupa Global, you will assist members across the region by handling enquiries via phone and email. You will guide customers through policy bene...

About the role The Customer Service Executive will be the primary point of contact for our customers, delivering high-quality support across phone, email and chat. You will help maintain satisfaction...

About the role The Telemarketing Executive will be responsible for promoting general insurance products to potential customers over the phone. This role requires a proactive approach to outreach, a cl...

About the role Join Hong Kong Disneyland as a Field Researcher, conducting guest interviews and gathering valuable data for in‑park research studies. This full‑time, on‑site position offers the chance...

About the role We are looking for a proactive Customer Support Quality Assurance & Training Manager to ensure high‑quality interactions between agents and players. You will lead QA reviews, coach agen...

About the role We are seeking a senior leader to head the Service Delivery function for our Hong Kong operations at Aspire Lifestyles, the world’s largest premium concierge and affluent‑service provid...

About the role Zurich is seeking a Senior Customer Care Consultant to lead inbound enquiries across phone, email, live chat and other digital channels for its General Insurance portfolio. You will ens...